Terms and Conditions

Last updated: 25 July 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website, platform, browser extension, application, products, and services provided by reeva AI, a product operated by Fitnet (FZE) (“Company”, “we”, “us”, or “our”), collectively referred to as the “Service”.

By accessing or using the Service, you agree to these Terms. If you do not agree, you must not use the Service.

1. About Us

reeva AI is part of Fitnet (FZE), a company operating in the United Arab Emirates.

Contact details:

Email: hasan@tryreevaai.com
Address: Sharjah, United Arab Emirates

2. Eligibility

You must be legally able to enter into a binding agreement to use the Service.

If you are using the Service on behalf of a company, organization, or other entity, you confirm that you have the authority to accept these Terms on behalf of that entity.

The Service is not intended for users under 18 unless clearly stated otherwise and used with appropriate parental or guardian consent.

3. Account Registration

To access certain features, you may need to create an account.

You agree to:

• Provide accurate and complete information
• Keep your login details confidential
• Update your account information when necessary
• Notify us immediately of unauthorized access or security issues
• Accept responsibility for all activity under your account

We may suspend or terminate your account if we believe the information you provided is false, incomplete, misleading, or used in breach of these Terms.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms and applicable UAE laws.

You must not:

• Use the Service for illegal, harmful, fraudulent, or abusive purposes
• Interfere with the operation, security, or availability of the Service
• Attempt to gain unauthorized access to systems, accounts, or data
• Upload viruses, malware, or harmful code
• Misuse, scrape, reverse engineer, copy, or exploit the Service
• Violate intellectual property, privacy, or other rights
• Submit false, misleading, defamatory, offensive, or unlawful content
• Use the Service in a way that may damage our reputation or business
• Use the Service to breach any UAE cybercrime, data protection, consumer protection, or applicable laws

We reserve the right to restrict, suspend, or terminate access where we believe the Service is being misused.

5. User Content

You may submit, upload, enter, or share content through the Service, including text, files, project details, prompts, feedback, or other materials (“User Content”).

You remain responsible for your User Content.

By submitting User Content, you confirm that:

• You have the right to use and share it
• It does not violate any law or third-party rights
• It does not contain confidential information unless you are authorized to share it
• It does not contain harmful, offensive, misleading, or unlawful material

You grant us a limited right to use User Content only as necessary to provide, maintain, secure, and improve the Service.

6. AI-Generated or Automated Outputs

Where the Service includes AI-generated, automated, or decision-support outputs, such outputs are provided for assistance and informational purposes only.

You acknowledge that:

• Outputs may be incomplete, inaccurate, outdated, or unsuitable for your specific situation
• You are responsible for reviewing and validating outputs before relying on them
• The Service does not replace professional advice
• You should not rely on the Service as the sole basis for legal, financial, medical, technical, business, or other important decisions

We are not responsible for losses caused by your reliance on outputs without proper review, testing, or professional verification.

7. Payments, Subscriptions, and Billing

If the Service includes paid plans, subscriptions, credits, or one-time purchases, the applicable prices, features, billing cycles, and payment terms will be shown at the time of purchase.

By making a payment, you agree to:

• Provide accurate billing information
• Authorize us or our payment processor to charge the applicable fees
• Pay all applicable taxes, fees, or charges
• Comply with the terms of the payment provider

Prices may be changed from time to time, but changes will not affect payments already completed unless required by law or clearly stated.

8. Refunds and Cancellations

Refunds, cancellations, and subscription changes are handled according to the refund policy shown at the time of purchase or published on our website.

Unless otherwise required by applicable law, fees already paid may be non-refundable.

If you subscribe to a recurring plan, you are responsible for cancelling before the next billing date if you do not wish to continue.

9. Intellectual Property

All rights, title, and interest in the Service, including software, design, branding, text, graphics, logos, features, workflows, and content, belong to us or our licensors.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the Service unless we give you written permission.

Nothing in these Terms transfers ownership of our intellectual property to you.

10. Third-Party Services

The Service may integrate with or link to third-party websites, tools, platforms, payment processors, hosting providers, analytics services, or other services.

We are not responsible for third-party services, including their:

• Availability
• Content
• Accuracy
• Security
• Privacy practices
• Terms and conditions
• Fees or charges

Your use of third-party services is governed by their own terms and policies.

11. Availability and Changes to the Service

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted, error-free, or secure access.

We may modify, suspend, discontinue, or limit any part of the Service at any time, including features, pricing, access, or functionality.

We are not liable for downtime, interruptions, loss of data, or changes to the Service, except where required by applicable law.

12. Disclaimers

The Service is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that:

• The Service will always be available
• The Service will be error-free or secure
• Outputs will be accurate or complete
• Any specific result will be achieved
• Defects will always be corrected

13. Limitation of Liability

To the fullest extent permitted by applicable law, we are not liable for any indirect, incidental, special, consequential, punitive, or similar damages, including loss of profits, revenue, data, goodwill, business opportunities, or expected savings.

Our total liability for any claim related to the Service will not exceed the amount you paid to us for the Service in the three months before the claim arose, or AED 1,000, whichever is lower, unless a different limit is required by law.

Nothing in these Terms limits liability where it cannot legally be limited.

14. Indemnity

You agree to defend, indemnify, and hold harmless reeva AI, Fitnet (FZE), its founders, employees, contractors, partners, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your use or misuse of the Service
• Your breach of these Terms
• Your User Content
• Your violation of any law or third-party rights
• Unauthorized access caused by your failure to secure your account

15. Suspension and Termination

We may suspend or terminate your access to the Service if:

• You breach these Terms
• You misuse the Service
• You fail to pay applicable fees
• We are required to do so by law
• Your use creates risk for us, other users, or third parties
• We discontinue the Service

You may stop using the Service at any time.

Termination does not affect rights and obligations that should reasonably continue after termination, including payment obligations, intellectual property rights, disclaimers, liability limits, and indemnity obligations.

16. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal data.

By using the Service, you agree to the handling of personal data as described in our Privacy Policy.

17. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates.

Unless otherwise required by applicable law, any dispute arising from or related to these Terms or the Service will be subject to the exclusive jurisdiction of the courts of Sharjah, United Arab Emirates.

18. Force Majeure

We are not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, internet or hosting failures, cyberattacks, government actions, legal restrictions, war, strikes, power outages, or other force majeure events.

19. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we will update the “Last updated” date at the top of this page. If changes are significant, we may notify you through the Service, by email, or by other reasonable means.

Your continued use of the Service after changes are published means you accept the updated Terms.

20. Contact Us

For questions about these Terms, contact us at:

reeva AI, operated by Fitnet (FZE)
Email: hasan@tryreevaai.com
Address: Sharjah, United Arab Emirates