Privacy Policy

Last updated: 25 July 2026

This Privacy Policy explains how reeva AI, a product operated by Fitnet (FZE) (“Company”, “we”, “us”, or “our”), collects, uses, stores, shares, and protects personal data when you use our website, platform, browser extension, application, products, or services, collectively referred to as the “Service”.

By using the Service, you agree to the collection and use of your personal data as described in this Privacy Policy.

1. Who We Are

reeva AI is part of Fitnet (FZE), a company operating in the United Arab Emirates.

For privacy-related questions, you can contact us at:

Email: hasan@tryreevaai.com
Address: Sharjah, United Arab Emirates

2. Personal Data We Collect

We may collect the following types of personal data:

Information You Provide Directly

This may include:

• Name
• Email address
• Phone number
• Account login details
• Company or project information
• Messages, support requests, feedback, or form submissions
• Payment or billing information, where applicable
• Any other information you choose to provide through the Service

Information Collected Automatically

When you use the Service, we may automatically collect:

• IP address
• Device type
• Browser type
• Operating system
• Usage data
• Pages visited
• Clicks and interactions
• Session data
• Cookies and similar tracking technologies

Information From Third-Party Services

If you connect or use the Service with third-party platforms, we may receive limited information from those platforms, depending on your settings and permissions.

Examples may include:

• Authentication details
• Workspace or project information
• Usage activity
• Integration-related data

We only collect third-party data where needed to provide, improve, secure, or support the Service.

3. How We Use Personal Data

We may use personal data for the following purposes:

• To provide and operate the Service
• To create and manage user accounts
• To personalize the user experience
• To process payments and subscriptions, where applicable
• To respond to inquiries and support requests
• To improve product features, performance, and reliability
• To analyze usage and understand how users interact with the Service
• To send service-related updates
• To send marketing communications, where permitted
• To detect, prevent, and address fraud, misuse, security risks, or technical issues
• To comply with legal, regulatory, and contractual obligations

4. Legal Basis for Processing

We process personal data where one or more of the following applies:

• You have given consent
• Processing is necessary to provide the Service or fulfill a contract
• Processing is necessary to comply with legal obligations
• Processing is necessary for legitimate business interests, provided such interests do not override your rights
• Processing is necessary to protect the security, integrity, and lawful use of the Service

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand website and product usage
• Improve performance
• Support analytics and marketing
• Prevent fraud and protect security

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

6. Sharing Personal Data

We do not sell your personal data.

We may share personal data with:

• Service providers who help us operate the Service
• Payment processors
• Cloud hosting providers
• Analytics providers
• Customer support tools
• Marketing and communication platforms
• Professional advisers, such as lawyers, accountants, or auditors
• Government authorities, regulators, or law enforcement where required by law

All third-party service providers are expected to handle personal data securely and only for the purposes agreed with us.

7. International Data Transfers

Your personal data may be stored or processed outside the United Arab Emirates, including in countries where our service providers operate.

Where personal data is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

8. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Providing the Service
• Maintaining user accounts
• Resolving disputes
• Enforcing agreements
• Meeting legal, tax, accounting, or regulatory requirements
• Protecting the security and integrity of the Service

When personal data is no longer required, we will delete, anonymize, or securely store it in accordance with applicable laws and internal policies.

9. Data Security

We use reasonable technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service, website, platform, or electronic transmission is completely secure. You are responsible for keeping your account credentials confidential and notifying us of any suspected unauthorized use.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data
• Object to certain processing activities
• Withdraw consent where processing is based on consent
• Request restriction of processing
• Request transfer of your personal data where applicable
• Submit a complaint to the relevant data protection authority

To exercise your rights, contact us at:

Email: hasan@tryreevaai.com

We may need to verify your identity before responding to your request.

11. Marketing Communications

We may send you marketing communications where permitted by law or where you have given consent.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link or contacting us directly.

Even if you unsubscribe from marketing communications, we may still send you important service-related messages.

12. Children’s Privacy

The Service is not intended for children under the age of 18 unless clearly stated otherwise and used with appropriate parental or guardian consent.

We do not knowingly collect personal data from children without appropriate consent. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps.

13. Third-Party Links

The Service may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or security of third-party websites or services. You should review their privacy policies before using them.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last updated” date at the top of this page. If the changes are significant, we may notify you through the Service, by email, or by other reasonable means.

Your continued use of the Service after changes are published means you accept the updated Privacy Policy.

15. Contact Us

For any questions about this Privacy Policy or how we handle personal data, contact us at:

reeva AI, operated by Fitnet (FZE)
Email: hasan@tryreevaai.com
Address: Sharjah, United Arab Emirates